Communication is the ability to share and understand information clearly and respectfully through speaking, listening, reading, writing, and non-verbal communication. Strong communication skills help people express ideas, ask questions, give and receive feedback, and work effectively with others in school, the workplace, and the community.

Effective communication builds trust, strengthens relationships, improves teamwork, and helps prevent misunderstandings. It also involves adapting your communication style to different audiences and situations, whether you’re speaking with coworkers, supervisors, clients, or community members.

Examples include:

• Listening carefully to understand instructions and ask clarifying questions.
• Speaking clearly and respectfully with coworkers, supervisors, and customers.
• Writing emails, reports, and messages that are organized and easy to understand.
• Giving and receiving constructive feedback.
• Presenting ideas, sharing information, and participating in group discussions.
• Using non-verbal communication, such as body language and eye contact, to support your message.

In the skilled trades and many other careers, effective communication is essential for maintaining safety, coordinating tasks, solving problems, providing excellent customer service, and ensuring work is completed accurately and efficiently.